Privacy Policy

Vow Financial Pty Limited ACN 138 789 161, Australian Credit Licence 390261 and our related businesses, authorised representatives and credit representatives (‘we’, ‘us’, ‘our’) are collecting personal and financial information about you.

We collect personal information to provide you with the services that you have requested, manage our relationship with you, for the purposes of assessing your application for finance and managing of that finance. We may also collect your personal information for the purposes of direct marketing and managing our relationship with you. From time to time we may offer you other products and services.

  1. The information you provide will be held by us.
  2. You appoint us as your agent to act as an “access seeker” to obtain your credit information from any credit reporting body on your behalf and for the purposes of assisting you with your finance application. You authorise us to disclose any credit information we obtain to prospective financiers in connection with you finance application.
  3. We may use your credit information and any other information you provide to arrange or provide finance and other services.
  4. We may exchange the information with the following types of entities, some of which may be located overseas.
    • Prospective funders/ lenders, mortgage managers or other intermediaries and related parties in relation to your finance requirements;
    • Other related and unrelated organisations that are involved in managing or administering your finance such as third party suppliers, printing and postal services, call centres;
    • Anybody who represents you, such as finance brokers, financial planners, lawyers and accountants;
    • Any industry body, tribunal, court or otherwise in connection with any complaint regarding our service;
    • Where we are required to do so by law;
    • Anyone, where you have provided us with consent;
    • Your employer, referees or identity verification services;
    • Any organization providing online verification of your identity; and
    • Any person or business considering acquiring an interest in our business or assets.
  5. You consent to the release of personal information relating to your investment(s) and/or insurance policies to our agents upon request.
  6. You may gain access to the personal information that we hold about you by contacting us. A copy of our full privacy policy can be obtained from our website, by visiting

Our privacy policy contains information about how you may access or seek correction of the information we hold about you, how we manage that information and our complaints process.

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